Apply a Signature based on Department

You can assign specific email signatures to users based on their department in Azure Active Directory (Azure AD) or Active Directory (AD). To do this, create a custom rule in Crossware.

This method works as a workaround for applying signatures to Dynamic Distribution Groups in Crossware.

Create a Rule

1. Sign in to the Crossware Portal and navigate to the Rules section.

2. Select New Rule and enter a name (for example, DepartmentSelection).

4. Click the CUSTOM tab and Add one of the following C# scripts, depending on your scenario.

Example: One Department

This script applies the signature only when the sender belongs to the Finance department.

string strDepartment;
strDepartment = "(!Department!)";

if (strDepartment == "Finance") {
 return true;
}
return false;

Example: Multiple Departments

This script applies the signature when the sender’s department matches any department in the list.

List <string> departmentsList=new List <string>();
departmentsList.Add("finance");
departmentsList.Add("management");
departmentsList.Add("marketing");
string userDepartment = "(!Department!)";
string strData;
strData = "(!Department!)";
foreach(string dep in departmentsList) {
  if (String.Equals(userDepartment,dep,StringComparison.OrdinalIgnoreCase)) {
    return true; 
  }
}
return false;

Link the Rule to a Signature or Signature Block

• Apply the Rule to a Signature - Assign the rule to an existing email signature.

• Apply the Rule to a Signature Block - Assign the rule to a specific block within the signature.

Set Signature Priority

1. Go to Order of Selection.

2. Make sure the rule-linked signature is placed above default signatures so it’s evaluated first.

Test the Setup

1. Send a test email from a user in the specified department.

2. Verify that the correct signature is applied based on the rule.