Customised Social Media Links in Your Signature

You can add a clickable social media icon to your email signature that links to each user’s personal social media profile. If a personalised link is not available in Active Directory (AD), the icon will automatically link to a default company social media URL.

Create a Directorty Field

Create a Directory field (e.g., named LinkedInLink) that fetches the user's social media URL from Active Directory.

In this example we are going to use extensionattribute1.

Build a Formula Field

Create a formula field (e.g., named LinkedInConditional) to dynamically decide which URL to use:

• If the AD field is populated, the formula uses that value.

• Otherwise, it defaults to a standard company social media URL.

Set Up an Image Field

Create an Image field (e.g., IMG_Linkedin). This way, you can update the image once in the library and it will change wherever the field is used in signatures.

Integrate into the Signature

1. Navigate to Signatures in the Crossware Portal.

2. Hover over the relevant signature and click Edit.

3. In the right-hand panel, open the Fields tab.

4. Drag the LinkedInConditional (URL) and IMG_Linkedin (icon) fields to the desired location in your signature layout.

5. Open the HTML Configuration section and add the following code:

<a href="(!LinkedInConditional!)">(!IMG_Linkedin!)</a>

6. Click Save & Close to publish the updated signature.