The Sent Items feature in Crossware Email Signature make sure the server-side signatures applied by Crossware also appear in users’ Sent Items, allowing users to review and see exactly what recipients receive.
Prerequisites
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Crossware Email Signature must already be set up in your Microsoft 365 tenant.
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You must be logged into the Crossware Portal with Global Admin rights for your Microsoft 365 tenant.
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Access to the Azure portal (Microsoft Entra ID) to grant necessary permissions.
Activate the Sent Items Feature
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Sign in to the Crossware Portal using a Global Administrator account.
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Navigate to Settings.
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Select Sent Items.
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Click Set up Sent Items.
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Sign in to Microsoft 365 with Global Administrator credentials to grant consent for the required permissions: Read and write mail in all mailboxes and Sign in and read user profile.
Assign Users and Groups
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On the Sent Items page, click Add Users/Groups.
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Select Groups or Users.
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Search for and select the required user or group from your Microsoft 365 directory.
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Click Add Group or Add User.
Remove Users or Groups
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Select the checkbox next to the user or group you want to remove.
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Click Remove.
The Sent Items feature is now set up. The selected users will see the correct Crossware signatures in their Sent Items folder, just as their recipients see them.