Exchange Installation Guide

You can download the installer from https://www.crossware365.com/download-msev5

The Crossware Email Signature installer is a Windows executable package containing three main components:

1. SQL Express (optional)

2. IIS configuration / Web portal

3. Transport Agent (for Exchange server)

These parts work together to allow signature configuration, storage, and application on outgoing mail.

System Requirements

SQL Server

• SQL Server Express 2008 R2 and above (including SQL Express 2019)

• Supported on Windows Server 2008 and later

IIS Configuration

• IIS7 or later with 4.0 enabled

Exchange Transport Agent

• Supported on Exchange Server 2010, 2013, 2016 and above

Supported Clients

Crossware Email Signature is client independent. Tested and supported with:

• Outlook 2010, 2013, 2016 and above

• Outlook Web Access (OWA)

• iPhone (iOS 6 and above)

• Android Native email client (version 4.0 and above)

Installation Steps

Launch the Installer

• Run the executable and click Next to proceed.

• You'll see a list of components to install:

  • Select all three unless:

    • You already have SQL Express 2017 installed, or

    • You plan to use an existing SQL Server instance

SQL Server Setup

If you choose the SQL Express option:

• The installer will deploy a named instance called Crossware.

• You must supply a username & password for the SQL service account.

  • This account must have the Log on as a service user right.

  • If this privilege is missing, the installer will warn you. update local security policy and retry.

• If SQL Express is not being installed (or you’re doing an upgrade), you’ll instead need to supply existing SQL Server connection details.

• During upgrades, many settings are preserved, but your SQL Express password must be entered again.

• After you fill in the required details, click Next.

• The installer verifies the SQL connection, checks for an existing signature database, and if none is found, prompts to create a fresh one.

• It will also validate your Crossware license. installation cannot proceed without a valid license.

Configure IIS Web Portal

• The default web application is named MailSignature, accessible at:

  http(s)://<WebServer>/MailSignature/

• Access control:

  • View access is granted to all authenticated users.

  • Edit/configuration access is restricted to members of:

    • BUILTIN\Administrators

    • Domain Admins

    • CrosswareMailSignatureAdmins

Transport Agent

The Transport Agent is installed in the C:\Program Files directory on the Exchange Server.