SPF Record

An SPF (Sender Policy Framework) record is a DNS TXT record that helps prevent email spoofing. It lists which servers are allowed to send email on behalf of your domain.

Add Crossware's sending servers to your SPF record. That ensures signed emails routed through Crossware aren't flagged as spam.


Prerequisites

  • Access to your DNS management console (e.g., GoDaddy, Cloudflare, Namecheap)


Check for an Existing SPF Record

  1. Use a tool like MXToolbox SPF Lookup or Kitterman SPF Record Testing Tool.

  2. Note if there is an existing SPF record (only one SPF record should exist).

Create or Update the SPF Record

  1. Log in to your DNS provider.

  2. Create or edit a TXT record for your domain’s root (often @).

  3. Add the SPF entries based on your region. Here’s how to include Crossware properly:

v=spf1 include:spf.protection.outlook.com include:aus-k1.o365.crossware.co.nz -all


SPF Records

Region

SPF Record

Australia

include:aus-k1.o365.crossware.co.nz -all

Canada

include:can-k1.o365.crossware.co.nz -all

Europe

include:eu-k2.o365.crossware.co.nz -all

France

include:france.o365.crossware.co.nz -all

India

include:india.o365.crossware.co.nz -all

USA

include:us-k1.o365.crossware.co.nz -all

UAE

include:uae-k1.o365.crossware.co.nz -all

Qatar

include:qat-k1.o365.crossware.co.nz -all